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Refund & Cancellation Policy
Flowers are one of the most perishable items available and our refund & cancellation policy is reflective of that. For IN PERSON classes full refunds are given for cancellations made SEVEN business days or more from the program start date. Only class credit will be given for any cancellations made SIX business days or less from the program start date.
There are NO REFUNDS for the Open Studio Box once ordered.
All refunds, which includes gift cars and if awarded, are subject to a 20% Credit Card and Management Fee.
Flower Box Shipping Disclaimer & Refund Policy
All Flower Boxes are shipped directly to New York, then redirected via Fed-Ex to your home. We are not responsible for any delays or damages but will do our best remedy any issues. The flower business, like all businesses, has been directly effected by COVID-19. Flights from Holland have been reduced, as have all domestic shipments, causing a greater chance of delays. We appreciate your understanding on the matter. We are doing our best to get you your box as fast as possible! When it is available, we will send along the Fed-Ex tracking number for your reference as well There are NO refunds for a FlowerSchool Flower Box once ordered.